This Month:

What's New

  • 4th of July

  • Google Maps

  • Data Destruction

  • New Computer Restore

  • Warnings

  • Generic Host Process Errors

  • Windows Updates

  • Law Suit (About Time)

  • Free Money?

  • Internet

  • Outlook Send/Receive

  • The Internet

  • Email

  • Tweaking Windows XP

  • FYI

  • File Extensions

  • Laptop Battery Care

  • Impending Drive Failure

  • Sharing Issue

  • Laugh a Little

    We are PC correct but not necessarily when it comes to humor.. :-)
     


    Any suggestions, recommendations or ideas found on this site are applied at your own risk.

     


    July - 2005

    11th year in business

    8th year of newsletters

    Have problems or ideas you would like to have us address?  Let us know!
    Like most sites, this one is designed for an 800x600 screen resolution.
    Printed copies are available at the store. (Web Printing Hints)
    For previous newsletters click here.

    A Few Reminders...

    If you have a new computer: Save your orignal CDs!

    • Be sure to activate the antivirus application immediately!  
       
    • If your new computer is more than *90 days old, or
      if you have not paid for a subscription within the last year,
      your antivirus application is out-of-date and you are not protected
      More details on this issue in the 0302 newsletter.

    * Many new computers come with a 90-day free trial version, but after that period you must pay to renew the subscription.  Wonder if your antivirus is up-to-date?  Click here

    Looking to buy a new computer: 

    Click here for some ideas that may help your decision.

     

    Price and availability subject to change. Sales tax not included.
    Available at the shop only (we do not ship.)

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    Coming to Annandale?

    Every year Annandale celebrates the independence of this great country.  This year is our 116th annual celebration and is reportedly the longest running in Minnesota.

    For more information click here

    Google Maps

    In the tradition of Google, they have an online mapping service that is simply extraordinary! No more clicking a button to scroll, just click, hold and drag to move/view the different directions. 

    Currently the map does not allow click and zoom but eventually we hope that will be incorporated or at least allow alternate click to zoom. 

    Try it for yourself: search for Annandale MN, click the search button.  You can also search for specific places/things in the Annandale area, try:  Computers Annandale MN

    http://maps.google.com/maps   Thanks Tom!

    While you are there, try clicking the Satellite view.  The terrain image is somewhat blurry at different zoom levels and not as detailed as Microsoft's Teraserver images, but still a nice feature.

    Are You Destroying Data?

    The new Credit Transaction Act that allows you to obtain a free credit report annually has, (typical to legislation) many other mandates as well.  One that may affect many businesses in one way or another is to properly destroy data.

    "Any business or individual who uses a consumer report for a business purpose is subject to the requirements of the Disposal Rule."

    Click here for that FTC Rule and "Proper Destruction" information

    New Computer Restore Disk

    Many new computers come without an operating system restore disk, instead they offer a utility to create one.  Look in the All Programs folder listing for a manufacturer's utilities/system restore disk creator.

    Others offer the ability to do a system restore at boot time by pressing the F12, F10 or other key.

    Be aware, these processes may wipe everything from your disk.

    --top

    Generic Host Process Errors

    After a Microsoft update and upon startup some people are seeing this error message with the option to send a report.  The report may result in an informational page along with a "fix" that seems to resolve the problem.  We have not had any problems installing this patch but on the other hand, it is not a fix all patch either. 

    Windows XP Home and Professional users: If you see this error on boot, try installing the patch found here.

    If you are under Windows XP 64 bit, Server edition or Windows 2000, select the correct download for your operating system from this page.

    Windows Updates

    Mid June Microsoft released 10 updates.  Three are considered "critical" and the others "important."  We recommend getting these updates.  If you have not received a notification of pending updates, open the Internet Explorer and from the Tools menu, select Windows Update or click here.

    As we have discussed before, many of these updates involved the operating system and not just the Internet Explorer.  If you use Netscape or another browser you still need to obtain the updates.

    Recently Microsoft updated their update site and Windows XP users may be prompted to install version 6.  The difference seems to be mostly esthetics whereas the Express/Custom links of version 5 have changed to buttons.

    Adware/Spyware Software Law Suit

    Finally, an Adware/Spyware software company has been sued and for big dollars.  Intermix Media has agreed to pay New York 7.5 million dollars for bundling adware with other "free" software. 

    This is great!  Hopefully this will be a deterrent to other adware software companies but why is New York receiving the money?  In our opinion it should be paid to the individuals who unknowingly installed the adware.  The Article

    Free Money?

    As much as we like the Dell hardware, they are a large company with one thing in mind and that (of course) is the bottom line!

    Apparently Dell Financial Services sends a check to Dell customers. People who cash the checks receive a 30-day free DealPass membership; then, if they do not cancel, their Dell account is charged $139.95 for a year's dues.

    So read the fine print before cashing unexpected checks!

    --top

    The Internet Traffic Report monitors the flow of data around the world. It then displays a value between zero and 100. Higher values indicate faster and more reliable connections.


    Outlook Send/Receive Problems

    On occasion, we find our Outlook program does not send messages immediately.  This situation is rare but usually occurs at the worst possible time (damn you Murphy) but simply closing and reopening Outlook resolves the problem.  Note: If you have a PDA connected, you may need to disconnect it before closing Outlook.  We will (needless to say) post the fix if found.

    The Internet

    While researching a question for a customer, we ran across some interesting Internet statistics.  According to Internetworldstats, there are nearly 6.5 billion people in the world and of the 888 million use the Internet. 

    It is all in the numbers...  67% of the people in North America use the Internet but contrary to what we thought, North America accounts for only 25% of the Internet users worldwide and while only 8% of Asia use the Internet, they make up 34% of the worldwide users.

    Time Spent

    According to Stanford University (worldwide) the average Internet user spends 3 hours per day online and of that, 57% is communication related (email, instant messaging, etc.).  Dealing with spam accounts for 8% of that communication time.

    Of the remaining 43%, 20% is spent playing games, 13% surfing (research, etc.) and 10% shopping.

    You know those cookies some people are afraid of?  Well one purpose is to gather statistics.  Click here to see some of those results.  Browser usage and other odd statistics available here.

    EMail

    According to a Berkeley research team, there will be between 610 to 1,110 billion email messages sent this year, with an average size of 18,500 bytes.  This means something like 11 to 20 thousand terabytes of information being sent over the Internet.  Click here for more information on file sizes.

    In the US alone, 88% of adult Internet users have personal email accounts. Further, 46% of them have email access at work. Added together, eMarketer estimates that 147 million people across the country use email, almost every day.

    The number of email messages in the United States alone is projected to reach a volume of 2.7 trillion by 2007.

    Lost Messages

    Depending on the source, the average person sends 15 messages and receives 20 each day.  Of that 20, it is estimated 15 messages are spam which brings us to the original research request: how many email messages are lost

    Because of spam filters, the statistics on lost messages are somewhat confusing and sometimes contradictory, but here is what we found: 

    According to http://www.pivotalveracity.com Excite, NetZero/Juno and Version bounce, delete or misroute more than 25% of the messages with Excite topping the list at over 50%! 

    This fall, Microsoft's Hotmail & MSN Mail may very well share the Excite statistics!  For more on that click here.

    Most providers claim a 90% to 98% delivery rate.  However, overall it is estimated that only 85% to 93% are properly routed.

    Many of the deleted messages are simply discarded leaving the sender is unaware of the failure because no notification is sent.

    There you have it Jeff...

    Avoid having your legitimate message bounced. 

    While spam filters are becoming very sophisticated and are careful not to bounce legitimate messages, certain things that may trigger a block include:

    • Multiple exclamation points in the subject line!!! 
    • Words surrounded by the *asterisk* or broken up with  s p a c e s 
      or other  c_h_a_r_a_c_t_e_r_s
    • The words "click here" in the body. 
    • Messages marked as high priority

    Other interesting sites found during our research:

    Tweaking Windows XP

    Looking to "tweak" Windows XP safely?  Microsoft offers some tools that allow you to do just that. 

    --top

    File Extensions

    A computer stores data in files.  Most files have a file name extension.  This extension tells the computer what program to associate with that file, e.g., a "doc" extension is a Microsoft Word document.   

    If you want to send a MS Word document to someone who uses WordPerfect (for example), you cannot simply change the file extension but instead, you must save the file "as" that other file type.  See file sharing January 03

    More on file extensions and how they are exploited by viruses, click here.

    Laptop Battery Care

    New laptop/new laptop battery:  Charge for 8 hours before unplugging from the power supply.  Then, allow the laptop battery to completely discharge. 
    Do this at least twice.

    New or old battery:  A battery may be damaged by overcharging (continuously on a charger for more than 24 hours).

    Impending Drive Failure

    As we discussed in March, a clicking noise from the computer may indicate a hard drive problem.  This noise is basically the same "click" heard just as the computer shuts down and the drive's heads "park" just before power off.

    Most new computers have post-boot diagnostics and may sense drive failure.  Typically they stop the boot process and force you to press Del, F1 or another key to continue booting.  Generally they post a message indicating the problem but not always.  Some machines just hang there at the "press a key" prompt without giving you any real reason for the delay.

    So if after turning on your computer you are prompted to "press a key" to continue, do not ignore the warning.   

    Sharing Issue

    On a Windows XP peer-to-peer network we ran across a file/printer sharing problem where one computer could see the other but not vise-versa. 

    After trying all the standard stuff, we found an obscure article with a fix:

    In the registry, navigate to HK_Local_Machine\System\CurrentControlSet\Control\LSA and change the RestrictAnonymous from 1 to 0.

    As always, backup the registry before changing anything!  How to backup the registry in Windows:  95,98 & ME 2000, NT, XP and Server

    -- top

    Very funny and appropriate this month:

    http://www.w3schools.com/downloadwww.htm