This Month:

What's New

  • HP Battery Recall

  • Price of Memory

  • 23 Days, One Million Words

  • Warnings

  • Phishing Lures

  • Antispyware

  • Antivirus Updates

  • Internet

  • Google (again)

  • Windows Updates Cause Problems

  • Sgtray Hangs...

  • Cleanup

  • FYI

  • Windows Performance

  • New Email Shortcut

  • Laugh a Little

    We are PC correct but not necessarily when it comes to humor.. :-)
     


    Any suggestions, recommendations or ideas found on this site are applied at your own risk.

     

    My problem lies in reconciling my gross habits with my net income. - Errol Flynn


    May - 2006

    12 years in business

    9 years of newsletters

    Have problems or ideas you would like to have us address?  Let us know!
    Like most sites, this one is designed for an 800x600 screen resolution.
    For previous newsletters click here.  (Web Printing Hints)

    A Few Reminders...

    If you have a new computer: Save your original CDs!
    No Operating System Restore CD?  See our July 05 newsletter

    • Be sure to activate the antivirus application immediately! 
       
    • If your new computer is more than *90 days old, or
      if you have not paid for a subscription within the last year,
      your antivirus application is out-of-date and you are not protected
      More details on this issue in the March 02 newsletter.

    * Many new computers come with a 90-day free trial version, but after that period you must pay to renew the subscription.  Wonder if your antivirus is up-to-date?  Click here

    Looking to buy a new computer: 

    Click here for some ideas that may help your decision.

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    HP Battery Recall

    Affecting a variety of HP and Compaq laptops, check your battery pack barcode label.  If it starts with: GC, IA, L0, L1, your battery may be involved.  The article.

    Battery and power supply recalls seem to be an industry standard these days...

    Computer Memory

    Computer memory, like the rest of the industry has changed drastically over the years.  Back when personal computers first came on the market, the need for extra memory was scarce and fortunately so.  Back then, updating memory was an extremely expensive proposition and well out of the reach of most computer users.  But as more companies began producing memory, the price fell significantly.

    Perhaps to bolster pricing, Rambus (manufacturer of computer memory) created, and computer manufacturers used, a proprietary memory called RDRAM. 

    RDRAM memory was, and still is very expensive, e.g. (today's pricing) 512Mb of RDRAM is $239 compared with 512Mb of SDRAM at $95.  So rather than upgrading an old computer with RDRAM, you are almost better off replacing the computer.

    But computer manufacturers also use SDRAM and (now) DDR memory.  SDRAM and DDR pricing has been very reasonable but that may all change...

    Rambus apparently holds patent rights on these memory types as well as RDRAM.  With their recent, successful infringement suit, it may be just a matter of time before competing manufacturers, because of royalty fees, are forced to raise prices.   The article and some background.

    Got about 23 days?

    Apparently that is how long it would take you to say each of the nearly one million words in the English language!  We are simply astounded, shocked, astonished, flabbergasted, taken aback, bowled over, amazed and stunned but certainly not wordless... The article.

     

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    Phishing Lures

    Always be careful when opening and especially responding to email messages!  Check the message, subject line, links and sender's address...  A lot of spam will fake an address by substituting characters, for example:

    • "vv" instead of a "w" (creditdepartment@cityvvidebank.com)
    • 1, i and | instead of an l (L)
    • 0 (zero) instead of o

    If it does not look correct, it is likely junk mail and it should be deleted.

    Domain Names also...

    Domain names like street addresses are very specific locations.  Where even a minor typo is the difference between arriving at your destination and getting lost.

    If a domain name is available, anyone can purchase it, including unscrupulous people.  So be careful when typing web addresses!  You may not end up at the desired website:

    • www.download-microsoft.com is not a Microsoft site
    • www.ebay-members-security.com is not an ebay site

    If you question the link, go to the company's main site, e.g., www.microsoft.com then search/look for the subsite of interest.    The article.  

    Antispyware

    Antispyware applications can stop Microsoft Office's Detect & Repair from properly repairing problems with Word, Excel, etc.  They may also stop other legitimate application installations and operations that require Windows registry changes. 

    If you keep the computer clean of Internet junk, antispyware applications are simply not necessary (you still need an antivirus application.)

    Antivirus Updates

    Whether due to recent Microsoft updates, failure to be connected long enough or other yet undetermined reasons, we have recently seen a few machines where Norton has not successfully obtained available all updates.  The results, an unprotected machine!

    Go online, open the Norton application and at the top, click Liveupdate.  Be sure to follow it through to the end and confirm all available updates are properly installed.  Repeat until all available updates are installed.

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    Google Does it Again

    No longer do you need Microsoft's Outlook or the high end Exchange Server to share a calendar.  Google is offering a free online calendar.

    Although we will continue to use our internal calendar, we did play with the Google Calendar and it is very impressive.  Click here for the Google Calendar.

    But wait!  There's more...  Google is also offering an online word processor and other online applications.  The article.

    Windows Update Cause Problems

    Recently Microsoft released a variety of security updates causing problems in Office and in the Internet Explorer. 

    Symptoms included: the inability to open folders or documents from within the application's Open Dialog box, third party software that "stops responding," typing an address in the Internet Explorer's address bar no longer works properly and other (sudden) problems. 

    The problem is apparently related to HP's "Share to Web" installed with some scanners and printers.  The repair is fairly easy but requires a registry tweak.  Click here for the fix

    Other issues from the recent updates...

    The Internet site's problem caused by updates is a little more interesting.  If you use a "portal" connection to access remote/secure servers, you may no longer be able to connect.  The temporary fix was to uninstall update KB912812 but by now, this issue should be resolved at the portal server administrators.

    Sgtray Hangs on Shutdown

    Like nearly all software these days, Veritas backup software has an online update application that runs in the background.  This application seems to hang on many machines during shutdown. 

    You can disable this application's updater by using msconfig and in the startup tab, locate and uncheck sgtray.   More on msconfig below...

    Cleanup

    On occasion, it is a good idea to clean up your temporary Internet files.  In the Internet Explorer: Tools menu > Options > Delete Files button

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    Windows Performance

    Many things can affect Windows (XP) performance.  The computer's processor speed and the amount of RAM are the two initial items.  Computers more than about three years old will likely suffer poor performance regardless of the settings mentioned below.

    While it is not practicable to replace the processor on most computers, adding memory may be worthwhile.  A minimum of 256Mb is suggested but 512Mb offers better performance.   Checking your memory

    Settings 

    There are some things you can do to improve performance:

    • First thing, update your antivirus application and scan for viruses.  If the antivirus application does not update or does not show you are fully protected, you have a problem!  NOTE: Antispam/antispyware applications do not protect against or remove viruses! 
    • Uninstall or disable startup items that are used rarely, e.g., RealPlayer, QuickTime, Java update, AOL, Office and other quick launch applications.  Examples and more information.
    • Run a full disk check.  How?  Click here.
    • Run defrag.  How?
    • Change Windows performance setting.  How?

    Other Issues

    Another problem we have seen is Explorer.exe consuming nearly all of the CPU cycles, which can be seen using the Task Manager.

    Press CTRL ALT DEL to open the Task Manager, click to the Processes tab then click (twice) on the CPU column heading.  That will sort the list by that column.

    If Explorer.exe is at the top and with a large number like 80 - 100, you have a problem.  If this is the case, it is most likely the drive would have to be formatted and Windows reinstalled from the original CD but there may be other fixes not quite so drastic.

    New Email Shortcut

    Want to have an icon on the Desktop that would create a new email message?  Click here.  But being on the Desktop is fairly useless if another application is open, so add a copy to the quick launch bar!  More information here.

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    A retired engineer with an exceptional gift for fixing things mechanical was brought back to his company to solve a seemingly impossible problem they had with one of their multi-million-dollar machines. They'd tried everything, but no one could get the machine to work.

    The engineer spent nearly a day studying the huge machine and then marked a small "X" in chalk on one particular component of the machine. "Here's where your problem is."

    They replaced the part and everything worked perfectly again.

    When he submitted his bill for $50,000, the accounting department balked and demanded an itemized invoice. He responded thus: "One chalk mark, $1.00. Knowing where to put it, $49,999.00."